Office Administrator

We are looking for an office administrator based in our Oswestry head office (closing date 30th Dec 2021) with a salary of up to £20,000 per annum

True Fostering is looking for a highly motivated office administrator to support the office manager and the social work team, to achieve the best outcomes for the children and young people we care for. 

True fostering is a progressive Independent Therapeutic Fostering Agency with a small team of staff and foster parents.

Main roles and responsibilities include:

  • To be the first point of contact for all external communications received via Mail, Telephone, Email or the Web and to respond in an appropriate manner and timeframe. Meeting guests and ensuring general hospitality.
  • Maintain and manage a paperless office and efficient administrative practices.
  • Preparing documents and responding to correspondence in an appropriate manner.
  • Ensure professional working relationships with staff and service users
  • Attendance and participation in relevant meetings as requested and minute taking at meetings when necessary.
  • Typing and filing to assist the team as and when required, this includes Supervision notes, Reports, Mail merge letters, Spreadsheets, Minutes, Documents and forms relating to Assessments and Household Reviews.
  • To be aware of, and at all times, comply with all relevant Organisational Policies and Procedures maintaining records diligently and accurately as required.
  • Enforcing company procedures and workflows in line with company policies and regulations.
  • To work with the office manager to improve existing procedures where relevant.
  • Support the office manager with the gathering of information and data required for business development purposes.
  • Make effective use of the organisation’s Information Management Systems and ensure electronic record keeping is comprehensive and always up to date.
  • Monitor and enforce compliance with data protection regulations and policies and procedures.

To enquire please contact Gareth Griffiths on 07376 039 777 or 03301333331